07889 539458

Frequently Asked Questions

Find below a number of frequently asked questions about hiring a campervan from Adventure Camper Hire.

Our hire rates are displayed on the individual van detail pages, under 'Our Campervans'.
Unfortunately not. Our insurance places restrictions on who can drive our campers. We accept any of the following standard license’s: UK, All EU, USA, Canada, Australia and New Zealand. Other territories have to be referred and approved by our insurer. Also, if you have any endorsements, convictions, pending for road traffic offences, or have been convicted during the last 5 years of any driving offence, received penalty points, have any criminal convictions, or have previous claims history for an accident in the past 3 years where you were blame - please contact the team to see if we can insure you.
We require campervan drivers to be between the ages of 23 and 75 years old with a minimum of two years driving experience.
You can find out how to hire one of our campervans HERE, or simply contact us directly. We require 50% of payment at the time of booking, with the following 50% due 30 days before the hire period. You can cancel at anytime up to 14 days before your trip with a refund. For our refund policy please see our terms and conditions.
At peak times we can become very busy and book up extremely quickly. We recommend booking at least a couple of months in advance for high season. If you haven’t managed that, get in touch and we can see if we have something available at the last minute for you.
Your hire cost includes 1 driver. You can add an additional driver at the time of booking for an extra fee if required.
At peak times unfortunately not – the minimum hire period is three nights. During low season one night hire is possible and is priced per enquiry.
Yes, you can leave your car parked at our location, but please be aware that parking is at owners risk. Public transport is easily available from our location, and we are within 5 minutes walk to local bus and train stations. Please contact us and we might be able to recommend something or possibly arrange a pick-up.
We accept payment by credit/debit card, bank transfer and cash. Your security deposit does NOT have to be paid with the same card you book with. This can be paid with either credit/debit card or bank transfer.
Yes. The price quoted is fully inclusive of insurance and breakdown cover if required. Our costs are fully transparent with no hidden extras, you simply pay the cost of hire quoted and the refundable security deposit.
Typically we ask that vehicles are collected between 2pm and 4.30pm and returned between 10.00am and 11pm. If available earlier we will of course contact you. If you would like to collect or return outside of these hours we will see what we can do to accommodate your needs.
Yes. There is an extra charge to cover insurance and the EU driving pack. To travel to Europe we charge an additional fee of £10 per day which includes European insurance cover, roadside assistance and legal compliance (headlight aim adjusters, spare bulb/fuse set warning triangle, high visibility vests, first aid kit, fire extinguisher, etc).
Currently we only run the latest specification 2020 VW T6 campervans, so you can be assured that the vehicle is modern, efficient and certainly up to date. All our campervans are maintained to the highest standards possible. We never hire a campervan more than 4 years old.
Unfortunately not at the present time.
Yes, we offer a pet friendly campervan hire service. There is an additional fee to cover extra cleaning costs. Please tick the "dog hire box" at checkout to tell us that you're bringing your dog with you.
Our campervans undergo a thorough cleaning process between each hire, with the final step being a full disinfecting spray to the entire interior before you pick it up. Some vans are designated as not pet friendly to keep the risk of animal fur etc down to the absolute minimum. If you would prefer one of these campervans please ask.
Once you have reserved the campervan we will email you with a short list of the things we require from you. As a rule we need no more than your drivers licence, licence check code (we can talk you through how to obtain this) and two forms of address ID.